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COMPLAINT UNDER RTI ACT
Section 18 of the act empowers Central Information Commission [CIC] and also State Information Commissions [SICs] to enquire into complaints against Public Authority, Public Information Officer [PIO] and First Appellate Authority [FAA]. The section has provided for enquiring and taking corrective steps by the respective commissions in respect of majority of problems that the applicant/appellant may face in getting information to which he is entitled to under this act.
Situations under which complaint can be lodged |
| 1. |
No PIO or APIO or FAA is appointed by public authority. |
| 2. |
PIO/APIO/FAA has refused to receive application/appeal. |
| 3. |
No reply is received from PIO & FAA within time limit fixed by the act. |
| 4. |
Reply received from PIO is unsatisfactory, irrelevant, unreadable, misleading, unclear, false, incomplete etc. |
| 5. |
Information has been wrongly and unjustifiably refused. |
| 6. |
When applicant is required to pay fee/charges in excess of those prescribed in RTI rules applicable. |
| 7. |
PIO/APIO is not accessible in person or by post and his whereabouts are not easily available/prominently exhibited. |
| 8. |
Proactive disclosure under section 4 [1] has not been made or it is not made publicly available/accessible. |
| 9. |
PIO/FAA has wrongly refused inspection of records of public authority or reasonable cooperation is not extended during inspection. |
| 10. |
PIO, FAA or any other person directly/indirectly intimidates or ill-treats or pressurizes the applicant/appellant or restraints him from exercising his right under the act. |
| 11. |
PIO/FAA disobeys orders of CIC/SIC. |
| 12. |
Any other situation where the citizen has been wrongly restrained/refused access to information to which he is entitled under the act. |
| 13. |
Any other violation of provisions of the act by public authority, PIO or FAA. |
HOW TO MAKE
A COMPLAINT UNDER RTI
ACT