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Venkat of Balkampet,
Hyderabad has Saving
account at ICICI Bank,
Jubilee Hills, Hyderabad
and has a credit card.
On 6.4.2008 he made last
transaction through his
credit card .On 8.4.2008
in the afternoon he
received SMS on 7.4.2008
from the bank that some
transactions were made
through his credit card
for Rs. 9,108/-,
18,216/- from
www.makemytrip.com, Rs.
8,872/- from
www.cleartrip.com total
to the tune of Rs.
36,196/-. He was
surprised to see this
message as he did not
make any transaction
through the above
websites. He immediately
asked ICICI customer
care centre to block his
credit card. Later he
had learnt that some
persons have booked air
tickets and travelled
from Hyderabad to Jaipur.
What is a
card fraud? |
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Credit card
fraud is a
wide-ranging
term for
theft and
fraud
committed
using a
credit card
or any
similar
payment
mechanism as
a fraudulent
source of
payment in a
transaction.
The purpose
may be to
obtain goods
without
paying, or
to obtain
unauthorized
funds from
an account.
Credit card
fraud is
also an
add-on to
identity
theft.
Card account
information
is stored in
a number of
formats.
Account
numbers are
often
embossed or
imprinted on
the card,
and a
magnetic
stripe on
the back
contains the
data in
machine
readable
format.
Fields can
vary, but
the most
common
include:
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Many Web sites have been compromised in the past and theft of credit card data is a major concern for banks. Data obtained in a theft, like addresses or phone numbers, can be highly useful to a thief as additional card holder verification. |
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Mail/Internet order fraud |
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The mail and the
Internet are major
routes for fraud against
merchants who sell and
ship products, as well
Internet merchants who
provide online services.
In this, fraudster
presents stolen card
information by indirect
means, whether by mail,
telephone or over the
Internet to merchant
site and orders the
delivery of goods of
lower value to avoid
suspicion |
Account
takeover |
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There are two types of
fraud within the
identity theft category,
application fraud and
account takeover.
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Application fraud occurs
when criminals use
stolen or fake documents
to open an account in
someone else's name.
Criminals may try to
steal documents such as
utility bills and bank
statements to build up
useful personal
information.
Alternatively, they may
create counterfeit
documents. |
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Account
takeover
involves a
criminal
trying to
take over
another
person's
account,
first by
gathering
information
about the
intended
victim, then
contacting
their bank
or credit
issuer —
masquerading
as the
genuine
cardholder —
asking for
mail to be
redirected
to a new
address. The
criminal
then reports
the card
lost and
asks for a
replacement
to be sent.
The
replacement
card is then
used
fraudulently. |
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Some
merchants
added a new
practice to
protect
consumers
and self
reputation,
where they
ask the
buyer to
send a copy
of the
physical
card and
statement to
ensure the
legitimate
usage of a
card. |
Skimming |
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Skimming is
the theft of
credit card
information
used in an
otherwise
legitimate
transaction.
It is
typically an
"inside job"
by a
dishonest
employee of
a legitimate
merchant,
and can be
as simple as
photocopying
of receipts.
Common
scenarios
for skimming
are
restaurants
or bars
where the
skimmer has
possession
of the
victim's
credit card
out of their
immediate
view. The
skimmer will
typically
use a small
keypad to
unobtrusively
transcribe
the 3 or 4
digit Card
Security
Code which
is not
present on
the magnetic
strip. |
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Instances of
skimming
have been
reported
where the
perpetrator
has put a
device over
the card
slot of a
public cash
machine
(automated
teller
machine),
which reads
the magnetic
strip as the
user
unknowingly
passes their
card through
it. These
devices are
often used
in
conjunction
with a
pinhole
camera to
read the
user's PIN
at the same
time. |
Carding |
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Carding is a
term used
for a
process to
verify the
validity of
stolen card
data. The
thief
presents the
card
information
on a website
that has
real-time
transaction
processing.
If the card
is processed
successfully,
the thief
knows that
the card is
still good.
The specific
item
purchased is
immaterial,
and the
thief does
not need to
purchase an
actual
product; a
Web site
subscription
or
charitable
donation
would be
sufficient.
The purchase
is usually
for a small
monetary
amount, both
to avoid
using the
card's
credit
limit, and
also to
avoid
attracting
the bank's
attention.
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Safety tips to avoid
Credit Card Fraud |
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Safety tips
to avoid
Debit or ATM
Card fraud |
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When you type your PIN number at an ATM, make sure that you sufficiently obscure the keypad from being viewed by an onlooker |
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NEVER let
the
shopkeeper
take your
debit card
out of your
sight. There
is no need
for him/her
to do so,
unless
he/she
intends to
do something
unlawful.
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Secure your
debit card
physically
by storing
it at a safe
place.
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NEVER write
your PIN
number at a
place where
it can be
seen by
someone who
you do not
intend to
show it to.
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ALWAYS
destroy the
receipts
from
merchants
that you no
longer
require,
especially
when you
have paid
for using
your debit
card. |
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If you do
not receive
your debit
card or PIN
number from
the bank
within a
reasonable
amount of
time after
requesting
one, check
with the
bank when it
was sent and
when you
should
expect to
receive it.
It may have
been picked
up by
someone else
in transit.
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When at an
ATM, make
sure that no
external
devices are
attached to
the ATM
machine and
no wires are
hanging
around. |
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Check your
account
statements
carefully
for
transactions
that you may
not have
made.
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Using ATM
machine |
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Safeguard
your credit
cards and
ATM cards at
all times.
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If you
notice
something
suspicious
about the
card slot on
an ATM (like
an attached
device), do
not use it
and report
it to the
responsible
authorities.
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Never
disclose
your ATM
card and
credit card
PIN numbers
to
strangers.
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Beware of
your
surroundings
while
withdrawing
money at ATM
centers. Do
not crumple
and throw
away the
transaction
slips or
debt card
memos: read
them, make a
mental note
of the
details and
then, either
tear them or
shred them
to trash.
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Periodically
check your
account
balances on
Internet or
by
requesting
your bank or
credit card
company to
send you
statements
to ensure
that no
transactions
are
happening
behind your
back.
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While
entering any
personal
identification
numbers, use
your
discretion
to shield
the keypad
so that your
hand
movements
are not very
visible and
you enter
your
passwords
secretly.
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Be careful
while
withdrawing
money from
ATM Machine
the attacker
can shoulder
surf to see
your PIN. |
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Incase any
one behind
you while
withdrawing
money just
tell the ATM
Security
guard to ask
him to wait
out. |
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Draw the
cash only in
well lit
areas and
secured
ATMs. |
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